Noz Urbina, a prominent figure in content strategy and customer experience consultancy, is recognized globally for his ability to synergize organizational and user objectives. As a pioneer in customer journey mapping and adaptive content modeling, he excels in delivering personalized, contextually relevant content experiences in an omnichannel environment. His expertise has earned him acclaim as the co-author of “Content Strategy: Connecting the Dots between Business, brand, and Benefits” and as a lecturer in the Content Strategy Masters Programme at the University of Applied Sciences, Graz.
His company Urbina Consulting has an international team focused on helping organisations stay on the cutting with AI, content management, and delivery tools and methodologies. His client portfolio boasts many global names like Microsoft, Moderna, Mastercard, IKEA, Eli Lilly Pharmaceuticals, Barclays Bank, and more. In addition to his consultancy work, he founded OmnichannelX.digital a learning hub aiming to advance the industry through podcasts, case studies, webinars, and other resources that address complex omnichannel strategy challenges.
For more about his unique AI methods and tips, check out urbinaconsulting.com/raux
LinkedIn Newsletter: https://www.linkedin.com/newsletters/the-omnichannel-connection-7109533324791980032/
OmnichannelX Newsletter: https://www.omnichannelx.digital/list
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